Return Policy

Our store return policy is simple. We will accept defective products for either exchange or refund. Our product are manufactured under strict quality control standards, but nothing is free from defection. From various inhouse product testing we performed, a defective vaporizer is quite rare and usually malfunction within the first couple weeks. If this does occur please call us.

Our product warranty for all of our glass on glass interface/convection technology vaporizers is 90 days.

For our Chromium Crusher brand grinders, we offer 3 years warranty and can be extended to lifetime warranty for $5 more. If any teeth or screens becomes lose, we will send you a new replacement part. However, We will not accept return products with any cosmetic damages due to usage over time. We will try to answer your inquiry within 1 day (including weekends).

Tel: 626-278-9337

We will be closed from 12/31/2009 to 1/3/2010. Happy New Years

*Please Call us if you have any questions. We will answer phone calls everyday between 9am and 11pm Pacific Time. Phone call is the best and fastest way to reach us.